Custom workflow apps for field service teams. Build without developers — deploy in days.
Integration
Twilio is the leading cloud communications platform. Connecting Zipflow with Twilio means your field workflows automatically trigger SMS notifications to the right people — so nothing falls through the cracks, even when email isn't enough.
Request a DemoWhen a new job is assigned to a field technician in Zipflow, Twilio automatically sends them an SMS with the job details, location, and scheduled time.
When a technician marks a job complete in Zipflow, the customer automatically receives an SMS confirmation with the completion summary and any next steps.
When a multi-stage approval in Zipflow requires a manager's sign-off, Twilio sends an SMS alert so nothing waits in an unread email inbox.
The day before a scheduled maintenance visit, Zipflow triggers a Twilio SMS reminder to the assigned technician and the customer contact.
Add your Twilio Account SID, Auth Token, and sending phone number in Zipflow's integration settings (Professional and Enterprise plans).
Define which Zipflow workflow events trigger SMS messages, what the message content is, and which phone number field to send to.
Trigger a test event in Zipflow to confirm the Twilio SMS is received correctly, then activate the integration for live workflows.
Any Zipflow workflow event can trigger an SMS — job assignments, stage changes, form submissions, approval requests, and job completions.
Yes. SMS message content can include dynamic data from the Zipflow job or form — customer name, job address, technician name, scheduled time, and more.
SMS messages are charged by Twilio at their standard per-message rate. Zipflow does not charge additionally for Twilio usage.
Twilio integration is available on Professional and Enterprise Zipflow plans.
Custom workflow apps for field service teams. Build without developers — deploy in days.